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Kevin_E's avatar
Kevin_E
New member | Level 2
3 years ago
Solved

Error 404 file request links

I seem to be experiencing a Error 404 on all file request url links under my business account, I have switched to my personal account and created a new test folder and am encountering the same issue ...
File requests
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  • Nandan S's avatar
    Nandan S
    3 years ago

    Hey all - this issue has now been resolved. Let us know if you are still running into any problems. We apologize for the inconvenience this may have caused. Thank you. https://status.dropbox.com/

     

boncrab's avatar
boncrab
Explorer | Level 3
3 years ago

I am getting the same thing. Whether an existing File Request or a new one. Everyone is getting a 404 error.

  • Nandan S's avatar
    Nandan S
    Icon for Dropbox Engineer rankDropbox Engineer
    3 years ago

    Hey all - this issue has now been resolved. Let us know if you are still running into any problems. We apologize for the inconvenience this may have caused. Thank you. https://status.dropbox.com/

     

    • thepuuung's avatar
      thepuuung
      New member | Level 2
      2 years ago

      Hi guys! It seems I'm experiencing the same issue listed here. I created a file and shared it, after a little while I got a 404 error accessing the file and all other files have the same error now. This is happening from about a hour now. How can I try to fix it?

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hey thepuuung, thanks for posting to our Community.

         

        Since your shared link is giving a 404 error, could it be that your shared links have been banned?

         

        Can you check your emails, to see if there's any Dropbox-related messages about this there? 

         

        Keep me posted!

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