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Galaxy Liz's avatar
Galaxy Liz
Helpful | Level 5
4 years ago
Solved

File Requests: Not showing in the folder or sending emails

I haven't used Dropbox in a few months and the file request system has changed or else it isn't working in Safari on a Mac running OS12.2.1.     I use Dropbox to run a class.  Each member has the...
File requests
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  • Galaxy Liz's avatar
    Galaxy Liz
    4 years ago

    I don't think I'm going to do that since it might have negative effect on security plug ins.  I didn't have this problem a few months ago though so either it is the changes you made or security updates have effected it.  It seems as though i'm going to have to use Chrome for Dropbox.  Thanks for your help.

Galaxy Liz's avatar
Galaxy Liz
Helpful | Level 5
4 years ago

It isn't back on track.  The file request issuing and list of file requests still doesn't work properly using Safari.  I have a work around by using Chrome but Dropbox is still not working properly in Safari.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi Galaxy Liz, apologies for misunderstanding you there, I thought it was all resolved on Safari too. 

 

If it's able to work on Chrome, then it seems this is a Safari related problem. 

 

You might want to clear the browser's cache, or restore to its default settings and disable any browser plugins. The issue you're experiencing may be the result of a security setting or a plugin that you have installed on your browser.

  • Galaxy Liz's avatar
    Galaxy Liz
    Helpful | Level 5
    4 years ago

    I don't think I'm going to do that since it might have negative effect on security plug ins.  I didn't have this problem a few months ago though so either it is the changes you made or security updates have effected it.  It seems as though i'm going to have to use Chrome for Dropbox.  Thanks for your help.

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