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Forum Discussion
Darin_F
7 years agoNew member | Level 2
File Requests Require Name & Email
Why is the receiver of a File Request required to enter their first and last name, and their email address before they can upload the file? It's cool that they don't have to have a dropbox account t...
- 7 years ago
Hey there Darlin - how are you today?
I guess it would be weird (to say the least) if others uploaded files to your account without you being able to verify any of their (identifiable) information.
As you know, currently, users who do not have a Dropbox account can submit files via the File request feature. These users can receive an upload link in their email account and can use that link to upload files stored on their device's hard drive. The user only needs to have access to their email account to use the provided link (it must be a valid email address).
I hope this helps to some extent while I'll be passing your thoughts on to the dev team for their consideration - thank you for your feedback on this one Darin_F!
Let me know if there's anything else I can assist with please.
chawkins
6 years agoNew member | Level 2
For us, I want the clients who are uploading files to have confidence that their email address is not getting sold off or used for marketing. Can you confirm?
thewhitehouse
6 years agoHelpful | Level 5
Both of which are annoying features that are making myself and customers move away from dropbox File uploads.
Collecting the Customers email address is not necessary as this is only for the benefit of the dropbox marketing team.
Changing the name of my files by appending the customers' name, has broken my file processing scripts as I have to go through and remove all of the prepending names.
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