Forum Discussion

vcclng's avatar
vcclng
Explorer | Level 3
9 years ago
Solved

How do I stop sync accidentally moved folder

Hello there,   In my client, I accidentally moved a folder to another folder and it is now synchronizing.   How do I stop the sync process while ensuring that the original folder remains intact a...
sync
  • Mark's avatar
    Mark
    9 years ago
    Just move it back :)
ploringsask's avatar
ploringsask
New member | Level 2
8 years ago

This is actually a problem I have regularly. I accidentally move a folder into the folder near it, and then instantly hit CRTL-Z to undo it.

 

HOWEVER, dropbox has to go through the entire syncing process of moving everything, which for a big directory can really clog up the update queue! 

 

Is there a way to get Dropbox to realize that the move was undone and simply cancel the syncing actions?

ploringsask's avatar
ploringsask
New member | Level 2
8 years ago
Another note is that the sync, which effectively changes nothing, has to happen on every computer that has these folders. All very annoying if you're just waiting for an updated document changed by a colleague earlier in the afternoon.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!