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Cheryl S.2's avatar
Cheryl S.2
New member | Level 1
11 years ago

How to open file someone has sent to me

A friend told me to open her Dropbox file because she had been having trouble sending me something. I never heard of Dropbox. So I opened an account. Now what do I do to find the file she wants me to open from her Dropbox account?

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    11 years ago

    She needs to either invite you to a folder containing the file, or send you a share link to the file.

    https://www.dropbox.com/help/274

    You can also create a folder and invite her to it, then she would place the file in that folder and it will sync to you.

     

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