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Yousri's avatar
Yousri
Explorer | Level 4
6 months ago
Solved

How to stop "This shared file already synced" pop-up when opening synced files from a shared link

Hey! This is a very recent issue for me, it was fine before Every time I open a Dropbox link to a file that's already synced on my computer, I get this annoying popup saying the file is already syn...
desktop
  • Neal's avatar
    Neal
    6 months ago

    Hi Yousri​,

    The team have implemented a change so that if you click the check box, the message will stop showing in the subsequent share links.

    Thanks for letting us know!

Yousri's avatar
Yousri
Explorer | Level 4
6 months ago

I can see that you already added a checkbox to disable it!!!

This is fantastic! You guys are amazing for doing this so fast!

Only issue is that i'm still getting the old popup instead of it going away haha 😅
Here is a video showing it in action:
link removed by moderator to avoid traffic to it

I think the new popup with the checkbox and the old one are serperate? 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Does this persist after rebooting your computer and quitting and restarting the app Yousri? 

  • Yousri's avatar
    Yousri
    Explorer | Level 4
    6 months ago

    Hey! Sorry just saw this 

    but yea, restarting the app and rebooting my pc didn't fix it

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      6 months ago

      Hey Yousri!

      Do you notice the same behavior with all of your shared links? 

      • Yousri's avatar
        Yousri
        Explorer | Level 4
        6 months ago

        Hey Megan​ 

        Yep, this message shows up for me with any shared link to a file that I already have synced on my PC. I recorded a quick video to show it in action:
        https://dl.dropboxusercontent.com/scl/fi/mx83kmem4dloqsiu533uy/chrome_sPumtY1c6o.mp4?rlkey=2ht0lj7gsyqvif1ejdkbc5jry&dl=0

        And yeah, since I mostly get links from the department I work in, I’m basically seeing this popup constantly now haha

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