Forum Discussion

jkrieger1's avatar
jkrieger1
Explorer | Level 3
2 years ago

My Dropbox Transfer doesn't have my files on them as they're 0 bytes each

I am transferring 387 video file clips (total only 600 MB).  After I created transfer, and it completed uploading from my Mac.  It kept saying total 0 bytes and no thumbnails shown for any of the fil...
Dropbox Transfer
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Do you get this same issue when creating the transfer using a different machine entirely?

jkrieger1's avatar
jkrieger1
Explorer | Level 3
2 years ago

I uploaded locally from my Macbook the same 387 files (535MB total).  Same results.  

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the info, in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further. 

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