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Forum Discussion
LiftingUnicorn
6 years agoHelpful | Level 5
Photos uploading sideways
Portrait photos have today started uploading sideways. Has never done this before and was not like this yesterday. Today photos are sideways. Are these still a back up of original photo?
Rulle
6 years agoNew member | Level 2
I've just bought an iPhone XS and installed Dropbox. I had the iPhone 8 before. When viewing the pictures in my folder they suddenly have a different and wrong orientation / rotation.
If I look at the same picture from my iPad the picture has the correct orientation / rotation.
Any help would be much appreciated
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