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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Re: Backing up .heic into camera uploads with Android

Hi Agressive_Napkin, thanks for bringing this to our attention.

It should be possible to convert HEIC files once they're uploaded to your Dropbox account using this feature

Does the camera upload feature automatically upload the heic files when you select the album you want to upload in the settings?

This will help me to assist further!

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