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Re: Banned for downloading a file from someone else's link. How is this possible?
This email is an automated notification from Dropbox letting you know that your Public links have been temporarily suspended for generating excessive traffic.
Headers look okay. Links look okay.
I have only a basic account and the only files in it are some Valentine wallpapers I forgot to delete. They are set to private. I don't know what it means by "Public links." This is dated 2025-04-27 13:12 and I also received a sign-in notice dated Apr 27, 2025 at 12:55 pm. (Never ever got one before.) I don't have access to my mail 24/7, so I got them when I signed in today. I honestly don't remember if I used Dropbox yesterday, but I think it was Friday or Saturday. I did recently download a huge amount of graphics I purchased. Is that what they are referring to? It was from another account and I didn't save them to Dropbox. It sounds like a link to download something from my account, which is what confuses me, since I have nothing to download.
I just want to know if I should be extra alert for phishing attempts. (I already tend to suspect everything unless I actually know it's okay.)
And also, does Dropbox basically ignore phishing, or is there a place to report it, if that's what this is?
~Faith
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- Walter
Dropbox Community Moderator
Hi there Faith J - thanks for letting us know about this.
If you've ensured that this email is coming from an official Dropbox domain and there are no links that could be causing this, you can report the email by forwarding the complete message to abuse@dropbox.com
I hope this helps and please let me know if you have any other questions, Faith.
Hello Faith J
Sounds like you are experiencing the same issue as recently reported by multiple users, for instance here:
I haven’t seen any Dropbox representative confirm this as an issue that they would be looking into, but considering the increasing number of recents reports for it, they probably should.
Hope this helps,
Andrew (DBoxTips)P.S. I am a volunteer on the Dropbox forums, freely and happily sharing know-how with other users, not affiliated with Dropbox in any way.
