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Re: Camera Uploads not uploading all photos on iOS
I’m using windows 10
The photos that I upload from my iPhone or Mac can’t be read by my pc. I get a message that says the format is currently unsupported or the file is corrupted. The file is a jpg and it is not corrupted, because I can see it on my Mac. Slides in PowerPoints are also coming through as unsupported/corrupted. This is more than frustrating. This is negligence on the part of Dropbox.
The photos that I upload from my iPhone or Mac can’t be read by my pc. I get a message that says the format is currently unsupported or the file is corrupted. The file is a jpg and it is not corrupted, because I can see it on my Mac. Slides in PowerPoints are also coming through as unsupported/corrupted. This is more than frustrating. This is negligence on the part of Dropbox.
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- Walter
Dropbox Community Moderator
Have you tried another media player to preview the files of your Windows computer wallerlaurenp?
Also, are you able to preview them normally on the website?
I Walter, thanks for your help. Yes, I can see them online and on my mac, but not on my PC. There is no other media viewer/played that I've been able to find. Interestingly, I can view new files and photos that have been uploaded since I got that computer (the PC is my work computer), but I can't view anything from before that. It says the files are corrupt, even though I can view them on the Mac/online.
Just wanted to update that last post to say I can view *some* of the new files uploaded since I got the new computer, but not all of them.
- Walter
Can you send us a screenshot of the exact error you're getting so that we can have a visual too wallerlaurenp?
