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iceziz's avatar
iceziz
Explorer | Level 4
9 months ago

Re: Dropbox iOS problem: Unable to share more than 3 files at once.

Hi Dell_Dropbox, thank team so much for your effort! Our company has resolved this issue with the latest version of Dropbox.

However, I have an employee using an iPhone 7 Plus, which cannot upgrade to iOS 16.7.10 to update your latest version. Do you know any way for them to downgrade to a previous version that doesn’t have this file-sharing issue?

2 Replies

  • iceziz's avatar
    iceziz
    Explorer | Level 4
    9 months ago

    For more information, she's using iPhone 7 Plus (IOS 15.8.3), her current Dropbox version is 414.3.2. 

  • Dell_Dropbox's avatar
    Dell_Dropbox
    Icon for Community Manager rankCommunity Manager
    9 months ago

    iceziz In regards to your employee with the iPhone 7 Plus, unfortunately we do not support versions below iOS 16.7. 

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