Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Dell_Dropbox's avatar
Dell_Dropbox
Icon for Community Manager rankCommunity Manager
3 months ago

Re: I upload Excel files to my desktop app, but they only sync after restarting my Windows device.

Hey there danielneotropico​ welcome to the community

Are all files having a sync issue or is it only excel files? Are you using the Windows version of the Dropbox desktop app or the MacOS version?

What did the recent email from Dropbox say? I'm trying to determine the connection between these two events

No RepliesBe the first to reply

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!