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BryanLethcoe's avatar
BryanLethcoe
New member | Level 2
8 years ago

Re: Scan Document feature freezes on "Waiting to Upload"

I’ve been unable to upload scans for the last 2 days - stuck in “Waiting to Upload”
I’ve worked around this by using Adobe Scan, then saving to Dropbox
I’ve uninstalled and reinstalling the app and verified I’m logged into both my personal and business accounts
Please advise

1 Reply

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 years ago
    For all users currently experiencing this issue, I’d recommend contacting our support team directly in order to investigate this matter further, with as much detail as you can provide.
     
    Thanks in advance!

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