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Jamieharrington's avatar
Jamieharrington
New member | Level 2
10 months ago

Re: Sync icons are no longer visible after Dropbox update on Windows

Having this issue.  All the above steps are not working.  So glad I switched to Windows from Mac.  I love troubleshooting Windows issues in my precious spare time 😒

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  • Jamieharrington's avatar
    Jamieharrington
    New member | Level 2
    10 months ago

    I DO NOT have this option after updating Dropbox from the website

     

  • Jamieharrington's avatar
    Jamieharrington
    New member | Level 2
    10 months ago

    I fixed this by rearranging (renaming) the shellconoverlayidentifiers.  
    Go to Registry Editor.

    (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers)

    Rename each Dropbox registry by adding spaces at the beginning of the filename.  I used 3 spaces for each entry.  

    Close registry and get your icons back.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Hey Jamieharrington, thanks for posting here! 

    Judging by your latest message in this thread, it looks like you managed to fix this issue, right? 😇

    Just checking to see if you'd like me to jump in here, and troubleshoot with you, or if you're all set. 

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