Forum Discussion

Ajb1's avatar
Ajb1
Explorer | Level 3
3 years ago

Re: Upload error due security concerns, what does this mean?

Good thinking - desktop version shows the icons!

Screenshots attached. 

 

I don't know if this might be related to a previous community post late last year about Android permissions for Dropbox only alliwing media file access, rather than all files. 

Regards, ajb1

3 Replies

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Ajb1, sorry to jump in here, but have you ensured you've granted Dropbox the correct permissions through your phone's settings? 

  • Ajb1's avatar
    Ajb1
    Explorer | Level 3
    3 years ago

    Thought I had replied to this, but apparently not! I've looked at permissions and it shows (see screenshot) media only, not files, but no option to include files. However I have tried using 'share' on a photo, and that failed with the same problem. I think the last time I could upload via 'share' was on earlier version of Dropbox.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Ajb1, by any chance, have you rooted your Android device?

     

    If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try uninstalling the app, rebooting the device, and re-installing it to see if this helps?
     

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