Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Chuckles333's avatar
Chuckles333
Explorer | Level 3
4 years ago

Re: When changing file does Dropbox update automatically. How does it work

Thank you for getting back to me. I am on the older side of life. And not completely computer savvy.

Can you send me screenshots of where I should be checking to see if the system is syncing.

A point of interest. When I change my Excel file, I do it on the desktop Excel and not on the Dropbox Excel.

 

Chuckles333

1 Reply

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey Chuckles333, sorry to jump in here.

     

    To see the syncing status that Megan asked you to check, you'll need to hover over the Dropbox icon in your system tray/menu bar with your mouse.

     

    As for the file you're updating, truth is that only if you update the file that's inside the Dropbox folder, will the file get updated in Dropbox.

     

    If you're updating a copy of the file somewhere outside the Dropbox folder, the file in Dropbox won't be updated.

     

    I hope that clarifies things!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!