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tpatel0's avatar
tpatel0
New member | Level 2
1 year ago

Re: Why do shared files count against my space usage?

I have paid account with 2 TB space but the shared folder (via link to edit) person despite being made owner of the folder states the capacity for the folder is 2 GB and have used up all.  Total space used out of 2 TB is less than 100 GB. I am confused. Guidance is appreciated, 

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    1 year ago

    tpatel0 wrote:

    I have paid account with 2 TB space but the shared folder (via link to edit) person despite being made owner of the folder states the capacity for the folder is 2 GB ...


    You have 2TB of space available in your account. The other user does not. Since the shared folder exists in their account, it takes up space in their account, and they're still limited to the space available in their own account.

     

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