Our Community is in read-only mode until April 8th, learn more here. You can still search existing threads or get help via Dropbox Support, the Dropbox Help Center, or Learn.
Forum Discussion
Re: Why do shared files count against my space usage?
Hi, so I personally have a Google Business account and primarilly use Google Drive as storage and collaboration. IF I share a folder and make it so an external team I'm temporarily working with can edit/upload then anything they upload goes to my quota (I am the one granting permission to utilise my drive space temporarily) this is absolutley how you'd expect it to work..Google still get the money from me but I can share/lend others my space for collaboration as if it were a physical rented space until the project is over.
Dropbox doesn't seem to work like this? If client 'A' shares a project folder with me, I too have to have enough 'space' in my account to collaborate, even though I do not use Dropbox myself unless it's the clients platform.
So you are essentially forcing payment from someone to edit/collaborate on files that the host has already paid to use? I don't get it...Client 'A' has sent me a dropbox link I cannot even access because apparently I don't have enough space, even though I've got 0mb uploaded with a free account...
1 Reply
Replies have been turned off for this discussion
- Hannah
Dropbox Community Moderator
Hey mwoo, thanks for reaching out to us.
When it comes to sharing folders with edit access, the folder needs to be added to each member's account, so it can be edited, thus it needs to take up space for that.
Someone can send you a "view only" link instead, for you to access the files, which won't affect your space.
And if you need to upload files to their account, they can send you a file request.
I hope this helps.
