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JW19's avatar
JW19
Helpful | Level 5
1 year ago
Solved

Recipient of shared link is being requested to log into Dropbox account

Hi I am trying to share a DropBox link to a folder containing photos, from my MAC (using Monterey OS). I am using the Browser version of DropBox. No matter what I try to do the email recipient of t...
account access
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shared links
  • JW19's avatar
    JW19
    1 year ago

    Rich,

    I blew away the original link and made a new one with the setting you suggested and it WORKED!!!  thanks for help and great job!!!!

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

I’m just asking because if you enter the email address of the recipient, then you’re basically sharing the folder with her Dropbox account, which will require her to sign in by default. 

 

Can you please test this with a different folder that’s not shared with anyone and click on the “Create and copy link” option without entering an email address at all? 

 

To take a screenshot on your Mac device, please try pressing the Shift + Command + 3 keys all together.

JW19's avatar
JW19
Helpful | Level 5
1 year ago

Hi Nancy,

I tried what you mentioned but to the same results. Here is the screenshot of my new  'test folder' with one picture in it. never been shared with anyone yet. Copied link and mailed to my wife. still asked her to sign into  Dropbox?

 

 

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    1 year ago
    JW19 wrote:

    Copied link and mailed to my wife. still asked her to sign into  Dropbox? 

    Check your Account Sharing settings. Are the options set to Anyone with link and Can view?

    • JW19's avatar
      JW19
      Helpful | Level 5
      1 year ago

      Who has access is set to 'people who are invited'

      What people can do is set to 'can view'. I will change the access to 'people with link' and keep the 'can view' and see what happens.  Will let you know. Thanks.

       

       

       

      • JW19's avatar
        JW19
        Helpful | Level 5
        1 year ago

        That worked on my test folder!!!!!  I will now try with my original folder of photos.

        Anything to worry about with a preexisting folder??

         

        Thanks a bunch!!!!!

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