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JW19's avatar
JW19
Helpful | Level 5
1 year ago
Solved

Recipient of shared link is being requested to log into Dropbox account

Hi I am trying to share a DropBox link to a folder containing photos, from my MAC (using Monterey OS). I am using the Browser version of DropBox. No matter what I try to do the email recipient of t...
account access
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shared links
  • JW19's avatar
    JW19
    1 year ago

    Rich,

    I blew away the original link and made a new one with the setting you suggested and it WORKED!!!  thanks for help and great job!!!!

Rich's avatar
Rich
Icon for Super User II rankSuper User II
1 year ago
JW19 wrote:

Copied link and mailed to my wife. still asked her to sign into  Dropbox? 

Check your Account Sharing settings. Are the options set to Anyone with link and Can view?

JW19's avatar
JW19
Helpful | Level 5
1 year ago

Who has access is set to 'people who are invited'

What people can do is set to 'can view'. I will change the access to 'people with link' and keep the 'can view' and see what happens.  Will let you know. Thanks.

 

 

 

  • JW19's avatar
    JW19
    Helpful | Level 5
    1 year ago

    That worked on my test folder!!!!!  I will now try with my original folder of photos.

    Anything to worry about with a preexisting folder??

     

    Thanks a bunch!!!!!

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    1 year ago
    JW19 wrote:

    Anything to worry about with a preexisting folder??

    Delete any existing link and recreate it, or go into the Sharing settings for the folder and specifically create a Can View link. There are separate tabs for View and Edit.

     

     

  • JW19's avatar
    JW19
    Helpful | Level 5
    1 year ago

    Rich,

    I blew away the original link and made a new one with the setting you suggested and it WORKED!!!  thanks for help and great job!!!!

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