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how do I get rid of this frustrating pop up when sharing a link with a client? We're a paid dropbox business member and I get a tonne of clients telling me they cant access the files because of this ...
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi funwin, thanks for bringing this to our attention.
Are you viewing this image on a desktop browser, or a mobile browser?
Do you get this prompt on all shared links, or only for some of them?
This will help me to assist further.
it's on all devices, and it has been brought to the attention of dropbox several times. You guys just choose to not respond. A lot of people asked to immediately remove this for the paying customers. Our clients don't understand these dark patterns with the tiny "or continue with download only" that needs to be clicked. It's a plain and simple move to advertise on the work of paying customers.
And instead of the standard answer: "we'll pass you comments along to our developers" just give a straight answer:
- We don't give about how you guys look with your paying customers, and leave it in.
- We are going to do something about it, and remove the popup for our paying customers
Other discussions about the exact same thing where we don't get an answer:
https://www.dropboxforum.com/discussions/101001014/remove-loginsignup-dialog-box-from-shared-link-download/757059
https://www.dropboxforum.com/discussions/101001014/remove-loginsignup-popup-window-from-dropbox-transfer-link/767931
- Megan
Hey funwin, I definitely hear where you're coming from.
To be entirely transparent with you, unfortunately we can't comment on any changes or updates that our developers have on their roadmap. There's no news to share at this moment.
If you need something else, please let me know and I will be more than happy to help every step of the way.
