Can’t remove shared folder due to lack of space

Hey mgry - sorry to hear you're having issues with this.

Can you please try navigating to this page (you can try another browser if you've already attempted this) and see if you can remove your access from this shared folder from there?

Let me know how it goes!

Hi Walter! Thanx for your reply.

I did it before and just in case have tried again now. Both methods you mentioned. No luck 

tried as well incognito mode. 

I do not get those three dots option or anything. Every time i move mouse over the folder I gen ONLY message Become a member of folder ( or smth in that direction, my pc is not in english) , if I press this button , a new window pops up saying Not enough space

Best Regards

I see, thanks for giving that a go for me mgry 

Do you happen to know the owner of this folder to maybe reach out to them and ask them to remove you from the share? 

Hi Walter! Thanx for your reply. Unfortunately it is not possible for me go this way. I have considered that as well😜 that is why searching alternative solutions

Best regards

I see, thanks for the update mgry 

Could it be that this folder is nested within another folder or that it contains other shared folders by any chance?

 Without beeing 100 % sure, it should not contain any other shared files, it is just an old game Worms. The folder itself is in Shared folder. 

Thanx in advance

In that case, have you tried removing the parent shared folder instead mgry? 

Where can I find this parent shared folder in this case?  I am sure this "Worms" folder is only one folder I shared/was shared .  

Can you remove that folder from my box, as a administrator?

Thanks in advance

mgry wrote:

Where can I find this parent shared folder in this case? I am sure this "Worms" folder is only one folder I shared/was shared .

From your screenshot it appears that Worms is the parent shared folder.

Are you sure that this folder is actually taking up space in your account? The message in your screenshot is truncated, but it appears that it's telling you that there's not enough space in your account to accept the shared folder. Until you actually join the folder, it wouldn't take up any space in your account.

Can you see what the full message is, where it starts with "Der er ikke nok plads til at ..."

Hi Rich! Thanks for your reply. I am not sure that the Worms folder is filling my space , because as you can see on my previous screenshot it is only 1 GB.  I attach a new screenshot displaying all files I have in Dropbox.

As you can see I have ONLY three pictures in my Dropbox, so I am in a huge doubt what is filling my space. 

You asked me about full message which starts with " Der er ikke plads til at åb...", meaning is Not enough space to open... ( literally) . I do not get any additional text moving mouse over that message. 

What to do? I have 3 pictures and a 1 gb folder Worms (which is not supposed to fill anything) and my 2 Gb space is full.

Thanks in advance