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53 TopicsThere's a .canary file causing syncing issues on my Dropbox app.
Hey all! My local backup software failed out yesterday - it reported that there was a file in use in Dropbox. I poked around and found that ".canary" in my Dropbox cache was marked with the syncing icon (round blue arrows). There was also a file "canary.enabled", but that one seemed to be static. When I delete the ".canary" file, it simply reappears. This file doesn't show up on my online account (natch). I can see it on my two linked computers, my desktop (Win 11) and laptop (Win 10). Both are running app version 214.3.5104. I have a basic (free) account. Anyone know what's going on with this canary file? Why can't I delete it? Where did it come from? I'd like to clear it so my local backup will run, but I'm also concerned that this might indicate a security issue, as I have no idea where this file came from. Thanks for anything you can offer!501Views0likes24CommentsI needed to delete a shared folder but I didn't unshare it first
I didnt realize i had to unshare pictures before deleting a folder. Now i am still the owner but do not have access to unshare any more. How do the people i shared with remove themselves? Or can the action of deleting be undone? I do not see a deleted itemd]s anywhere to restore them?Solved34Views0likes3CommentsHave camera uploads not change the original filenames and delete files when removed from phone.
I'd suggest to develop a better system for saving camera uploads in the cloud. Currently, the system only uploads pictures from your phone as they are, changing the name as an uploaded file. It would be better if it leaves the original names of the files in your devices. Additionally, it would be better to have it working as a security copy, in such a way that if a delete a picture from my device, it is also erased in my security copy or back up in Dropbox. Because currently my Dropbox uploads is getting extremely full with useless pictures from WhatsApp chats. So if I delete them from my phone I also have to delete them from the file in Dropbox, making it double work.18Views0likes1CommentI don't want Dropbox to remove my files
I installed Dropbox for one reason: to download and keep files there until I decide to remove them; however, Dropbox apparently seems to see its role in another way, and every time I've asked for an explanation, I'll get the same response: send a screenshot. That's when I give up in frustration. Today, I've lost or misplaced an important file, and I have to try again, but I still see no need to send a screenshot. Anyway, here is what I expect from Dropbox: 1. When I download a file there, I expect it to remain there until I decide to remove it. THAT'S IT, BUT MAYBE MORE IS NEEDED. (1) I don't want Dropbox to ask me if I really want to keep my file in Dropbox. (2) I don't want Dropbox to remove that file without my permission. Can you help me with this problem? I've had it for years, but Dropbox kept turning me away by asking for a screenshot. Sincerely, Warren Jones (Sat Sep 26, 2024)180Views0likes1CommentDo users removed from shared folders receive a notification?
If I remove a user from a shared folder (being myself the owner of the folder), will that user that has been removed receive a notification? I'd like to remove a user from one of my shared folders, but I don't want that user to know that they have been removed.301Views0likes1CommentCan we synchronize mobile phone photos with Camera Uploads so deletions work both ways?
Hi, I have a question. is it possible to synchronise the photo folder on an android phone with Dropbox? I try to explain myself better. If I delete a photo from the photo folder on my phone I would like it to also be deleted from the folder on dropbox.Solved325Views0likes1CommentHow can I remove a member from a shared folder and delete their folders/files from their computer?
Hi all, I want to remove a member from Dropbox and ensure the files are deleted from their computer, but there is no option to "Let XXX keep a copy of this shared folder". How can I be sure that the unshared folder is removed from the user's hard drive? Thank you.828Views0likes8CommentsCan't delete my Dropbox backup even if I already unlinked the PC
As I wrote in the subject, I have already unlinked the computer, and the list of linked devices is empty. Nevertheless, every time I click to delete the Backup folders, I am told that since I no longer have access to the computer, I must first go to settings and unlink it. But I have already done that! and I repeat: there are NO more linked devices. I lost a day of work on this! I urgently need help. (note: I can see the backup)Solved854Views0likes3Comments