We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Delete
1127 Topics
Can't delete a folder in Dropbox
After I delete a folder(not an empty folder). It will appear again after few minutes and all the files in the folder are gone, like an empty folder. No matter how many times I delete it, it will appear again. All the folders in my dropbox has this problem.Solved82KViews3likes26Comments
Can I archive files in my Dropbox account?
Hi I am trying to figure out how to archive Dropbox files and I am reading conflicting information. Some posts say you can archive files in dropbox and other posts say not. Anyone know the answer? I've read the Dropbox help and that isn't massively clear tbh 😞 ThanksSolved6.7KViews1like4Comments
Is there a way to completely reset the system and start with empty storage?
I deleted a vast number of files and folders from my dropbox account and then had a problem where the PC sync process has been running for weeks. I have cleared both the PC and online dropbox stores almost completely yet still the sync process is running continuously. Is there a way to completely reset the system and start with empty storage? I can clear everything to local storage and then put back what I want to save? Thanks KeithSolved6.8KViews0likes8Comments
Dropbox app is constantly creating desktop.ini files - how can I disable this?
As per the title; the latest dropbox is now generating desktop.ini files pretty much as soon as they're deleted (they were recreated only on dropbox starts earlier, so a delete upon startup was all I needed). This is detrimental for me; how can I disable this behaviour? They are pretty meaningless files, too, this is all in it: ■[ . S h e l l C l a s s I n f o ] I c o n R e s o u r c e = C : \ P r o g r a m F i l e s ( x 8 6 ) \ D r o p b o x \ C l i e n t \ D r o p b o x . e x e , - 2 3 0 1 Edit: -for anyone stumbling onto this one- There is no solution, dropbox support is unable to reproduce the issue (using windows built-in file manager does not show the file!). There's also no promise of any solution, ever. This is what you get you bloody miserable user for paying for this product. Best Option: use another product.Solved12KViews7likes35Comments
Is it possible to recover permanently deleted files?
Someone got an access to my account and deleted some of my files 3 months ago. I tried recovering it now, but it still wont after purchasing the Dropbox Professional Trial with that said that it can recover up to 120 days. 😞 Can I still retrieve them?Solved21KViews0likes26Comments
If I unshared a folder, would that also remove its tinyurl?
I created a shared link for anyone with the link, and had tinyurl give it a nice short name without a tinyurl account so can't delete that. If I now unshare the folder in Dropbox that should kill the tinyurl from working, correct? Then can I rename the folder, share with a link again and get a different url to use? I know files have their own I'd and renaming will not affect the link you first got for sharingSolved8.5KViews0likes3Comments
My files were deleted. I need a way to recover permanently deleted files.
hello this is Ahmed from Mahd commercial business, we have files that were permanently deleted few hours ago, and it is affecting our business. we are currently trying to locate these files at any of our devices, but unfortunately we were not able to locate them anywhere. we wish for our files to be restored so please see us through the process of doing so. best regards, Mahd team.Solved5.8KViews0likes9CommentsI'm deleting a folder but it keeps showing up.
I have selected 'Delete' on selected folder, it disappears then reappears with the same exact 'date modified' date stamp within 5 seconds after I select 'Delete.' I have tried about 10x and so has my friend who shares the same Dropbox. Looked at security permission and I have all activated. Thank you for any help.Solved31KViews0likes27Comments
