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mgry's avatar
mgry
New member | Level 2
2 months ago
Solved

Can’t remove shared folder due to lack of space

Hi Dropbox team, I’m having an issue with a shared folder called “Worms”. I’m not a member of this folder, but it keeps showing under my “Shared” tab and is taking up 1 GB of space. Whenever I try...
Delete
Shared Folders
Storage space
  • Hannah's avatar
    Hannah
    2 months ago

    Hey mgry, thanks for the updates here.

    If you only have three image files in your account, there must be something else that's taking up your space and filling it up.

    Would you mind taking a look at your backups page here, to see if you have any backup files?

mgry's avatar
mgry
New member | Level 2
2 months ago

Hi Walter! Thanx for your reply. Unfortunately it is not possible for me go this way. I have considered that as well😜 that is why searching alternative solutions

 

Best regards

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    I see, thanks for the update mgry 

    Could it be that this folder is nested within another folder or that it contains other shared folders by any chance?

    • mgry's avatar
      mgry
      New member | Level 2
      2 months ago

      Hi Walter 

      Thanks for your reply

      No, Worms folder is not placed in any other folders

       

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 months ago

        Hey mgry, thanks for the updates here.

        If you only have three image files in your account, there must be something else that's taking up your space and filling it up.

        Would you mind taking a look at your backups page here, to see if you have any backup files?

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