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Storage space
169 TopicsDropbox keeps on trying to upload 'dbx.external.drive' on MacOS 15.6
Hi. I've tried to clear out all of my backups from Dropbox. I was previously backing up two external drives, but I don't want to do that anymore. So I've deleted the drives from the Backup Manager page, no problem. But when I hit 'Sync' on my Dropbox app, it's creating a file under .dropbox/logs/1 that fills with small files until my entire hard drive is full. I went in and deleted all of these files once (144GB!), which didn't seem to affect functionality of anything, then it immediately went to fill it back up again. The only file it says "Syncing" in the app is dbx.external.drive. I'm on a Dropbox Professional Plan, using a Mac Studio running 15.6 Sequoia. Using version 236.4.5918.83Views1like8CommentsHelp with selective sync and freeing up space on my Mac
I am on the free dropbox plan, using a Mac with the dropbox app. My hard drive is full and I have deleted almost everything but seeing that my dropbox folders are being copied to my hard drive in addition to being on the web. Selective sync should allow me to not have the folders downloaded on my hard drive but none of the instructions allow me to do it. I'd appreciate any help.55Views0likes2CommentsCanât remove shared folder due to lack of space
Hi Dropbox team, Iâm having an issue with a shared folder called âWormsâ. Iâm not a member of this folder, but it keeps showing under my âSharedâ tab and is taking up 1 GB of space. Whenever I try to open or remove it, I get the message âNot enough spaceâ, and I canât accept or decline the invitation. Iâve tried the /share/invites page and all standard fixes, but nothing works. Could you please manually remove this folder/invitation from my account? Basic pack Thank you in advance!Solved122Views0likes14CommentsMy colleague needs additional storage to view content inside a folder that we share. Why?
My friend and I are volunteers at an animal shelter, and both use Windows PCs. I take videos of the dogs to be posted on social media to help get them adopted. I am a Dropbox Plus subscriber, she has a Dropbox Basic subs. We are both members of a Dropbox shared folder. When she receives a link that I have uploaded videos to that folder and clicks on it, she receives s message that she needs more storage to view, and can only see pics from the videos. Any ideas to solve this problem?Solved85Views0likes5Comments"Access Denied" error when accessing shared folder due to lack of Dropbox space
Hello, Iâm a new Dropbox user. Iâm trying to use Dropbox for my company, and I was invited to a shared folder thatâs already part of a paid plan. However, when I try to open it, I get an âAccess Deniedâ message saying that my storage is full and that I need to upgrade to 2TB. As far as I know, I should be able to access the shared folder without having to pay for extra storage myself. What should I do? I only need to view and download the files in the shared folder, not edit or upload anything.77Views0likes3CommentsHow can I access a shared folder that exceeds my quota?
Hi, I recently received a shared folder from my employer that is 18GB in total size, because it warehouses several thousand files. While only a small percentage of those files are totally pertinent to my work/projects, I am completely unable to view/access the folder. Since I was assigned a basic/starter 2GB Dropbox account for purposes of general engagement and wherewithal pertaining to company files, anytime I click on the shared folder link, I am prompted to upgrade my account to a premium tier. Is there a workaround for this issue? For example, on Google Drive, entire folders and their contents can be shared with anyone, in many cases, even those without a Google Drive account or login credentials at all. So, with that in mind, am I doing something wrong, or is Dropbox sincerely that restrictive that I can't even access a file/folder that exceeds my limit, even though the account it's being shared from in a premium plan that DOES have the bandwidth?Solved78Views0likes4CommentsFolders dragged into an "online-only" folder do not get made online only
Devices: HP Elite 8200 - Win 10 Pro Dropbox Desktop App Version: 233.4.4398 Dropbox Acct: Paid, 3TB We have four identical computers all with the Dropbox Desktop App signed into our account. We have an "Archive" folder which is set to online only (because it is massive and we don't want all these files on our HDDs unless we need them). When we drag folders into the "Archive" folder, on any given computer, those folders do not "inherit" the attribute of the parent "Archive" folder - they remain available offline and stay on the HDD for that computer, but on the other three computers, they appear as an online-only folder (the behavior I would expect on all of the computers) Note: that if I upload folder to the "Archive" folder using the web interface, then all the computers show those folders as online only. Is there any way to have subfolders automatically inherit the attribute of the parent folder when that parent folder is only only?Solved87Views0likes3CommentsSharing files and demands for subscription
I have a paid subscription, and store documents which I share with a group of other individuals and also groups of family members. I have shared relevant folders with them. They are now getting demands to pay for a dropbox account (presumably as the total storage they can view goes above the 'free' allocation). How can I share folders with them without them having to pay for viewing 'my' files? I don't want to have to share links at the individual document level. Otherwise it makes dropbox useless for me to use collaboratively. One (family) user I have shared with has messages saying his dropbox files will be deleted unless he pays for a full subscription. He already does pay for a subscription, which somehow seems to be separate. I am concerned that my files will be deleted. Any help would be appreciated. Thanks49Views0likes1CommentShared content takes up space, and issues downloading content since my account is full.
Good afternoon! Nothing has been downloaded to my drive, but it says there is no space available. I have also been given shared access, and these files are taking up space, even though they are all stored on the owner's drive. Why are these files taking up space on my drive? Because of this, I am unable to download my own material.50Views0likes1Comment