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dimitaritskov's avatar
dimitaritskov
New member | Level 2
1 month ago

I'm still getting emails to upgrade my plan because a shared folder is using all my storage.

Why I'm still getting emails to upgrade my plan because out of space. I got only 350 MB of files and I'm added to a shared clients folder with 400+ Gb which I don't own. Why should I upgrade my plan to have the files which are not in my dropbox?!

2 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    Hey dimitaritskov, I'll be happy to answer this for you! 

    Please feel free to have a look here where I replied to a similar inquiry. 

    Let me also add that if you no longer need access to the shared folder in question, you can follow these steps in order to remove your access from it.

    If you need something else, please let me know and I will be more than happy to help every step of the way. 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    Hi dimitaritskov!

    Quick check-in to see if you caught my last reply. Do you need more help? If yes, then I'm happy to assist.

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