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DAVEN L.'s avatar
DAVEN L.
Helpful | Level 7
2 years ago
Solved

Invite new users to get free storage

Hi, so now unable to invite new users to get free storage space?

Referrals
Storage space
  • Mark's avatar
    Mark
    2 years ago
    DAVEN L. wrote:

    Hi,

     

    So if the brother is using dropbox install in a desktop and invite his sister and the brother log out from the dropbox and let the sister to register on the same desktop, is this a considered a valid invite and setup? If yes, will the brother get the free storage?

    No. Because it isnt a unique device - it may work but it will more than likely flag it as abuse and so not issue any free space at all. Too many of those like that and Dropbox may remove all referral space issued. 

12 Replies

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey DAVEN L. - sorry to hear you're having issues with this.

     

    Can you please let us know what exactly is not working for you so that we can advise further? 

     

    Thanks so much!

  • DAVEN L.'s avatar
    DAVEN L.
    Helpful | Level 7
    2 years ago
    I invite a new user but I wasn't awarded 500mb of space
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago
    DAVEN L. wrote:
    I invite a new user but I wasn't awarded 500mb of space

    Inviting doesnt get you the space, them accepting the invite and installing on a computer gets the space (note a mobile device does not count). 

     

    You can see referral status' at www.dropbox.com/referral_status

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago
    DAVEN L. wrote:
    About 10 years

    You've not answered any question....

    Also, note that there is a limitation to Dropbox of 32 referrals. After that you stop getting space.

  • DAVEN L.'s avatar
    DAVEN L.
    Helpful | Level 7
    2 years ago

    Hi, 

     

    So are you saying, only new uses accept invites and install either in laptop or desktop counts?

  • DAVEN L.'s avatar
    DAVEN L.
    Helpful | Level 7
    2 years ago

    So how do i know whether i hit that 32 referrals?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago
    DAVEN L. wrote:

    Hi, 

     

    So are you saying, only new uses accept invites and install either in laptop or desktop counts?

    Yes. 

     

    That has always been the case. For it to be a valid referral they need to install on to a unique (i.e. not used before) desktop or laptop. Mobiles and tablets dont, and never have, counted. 

     

     

  • DAVEN L.'s avatar
    DAVEN L.
    Helpful | Level 7
    2 years ago

    Hi,

     

    I use the link to see the history only 23 has genuinely  installed the Dropbox after my invitation.

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