Need to see if your shared folder is taking up space on your dropbox šŸ‘Øā€šŸ’»? Find out how to check here.

Forum Discussion

DAVEN L.'s avatar
DAVEN L.
Helpful | Level 7
2 years ago
Solved

Invite new users to get free storage

Hi, so now unable to invite new users to get free storage space?
Referrals
Storage space
  • Mark's avatar
    Mark
    2 years ago
    DAVEN L. wrote:

    Hi,

     

    So if the brother is using dropbox install in a desktop and invite his sister and the brother log out from the dropbox and let the sister to register on the same desktop, is this a considered a valid invite and setup? If yes, will the brother get the free storage?

    No. Because it isnt a unique device - it may work but it will more than likely flag it as abuse and so not issue any free space at all. Too many of those like that and Dropbox may remove all referral space issued. 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago
DAVEN L. wrote:
I invite a new user but I wasn't awarded 500mb of space

Inviting doesnt get you the space, them accepting the invite and installing on a computer gets the space (note a mobile device does not count). 

 

You can see referral status' at www.dropbox.com/referral_status

DAVEN L.'s avatar
DAVEN L.
Helpful | Level 7
2 years ago

Hi, 

 

So are you saying, only new uses accept invites and install either in laptop or desktop counts?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago
    DAVEN L. wrote:

    Hi, 

     

    So are you saying, only new uses accept invites and install either in laptop or desktop counts?

    Yes. 

     

    That has always been the case. For it to be a valid referral they need to install on to a unique (i.e. not used before) desktop or laptop. Mobiles and tablets dont, and never have, counted. 

     

     

    • DAVEN L.'s avatar
      DAVEN L.
      Helpful | Level 7
      2 years ago

      Hi,

       

      So if the brother is using dropbox install in a desktop and invite his sister and the brother log out from the dropbox and let the sister to register on the same desktop, is this a considered a valid invite and setup? If yes, will the brother get the free storage?

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        2 years ago
        DAVEN L. wrote:

        Hi,

         

        So if the brother is using dropbox install in a desktop and invite his sister and the brother log out from the dropbox and let the sister to register on the same desktop, is this a considered a valid invite and setup? If yes, will the brother get the free storage?

        No. Because it isnt a unique device - it may work but it will more than likely flag it as abuse and so not issue any free space at all. Too many of those like that and Dropbox may remove all referral space issued. 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!