Forum Discussion

asiasdioads's avatar
asiasdioads
New member | Level 2
29 days ago

Do we all need to upgrade to have access to the space when using a shared folder?

The board of my housing cooperative (which I am a member of) is currently using a Dropbox Basic plan for our documents. We're nearing the 2GB limit. I think one of us created an account using the coo...
Shared Files
Storage space
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
29 days ago

Hey asiasdioads​, welcome to our Community!

Keep in mind that when joining a shared folder, you basically add a copy of it to your Dropbox account, which is why it takes up space like any other personal file would. You can read more about this here.

Therefore you'd need to upgrade both the sender's Dropbox account, along with the members' of the shared folder.

If you mostly need view-only access to the folder in question, the owner can send you a shared link instead, so that you don’t have to add it to your Dropbox account at all.

You wouldn't be able to edit the folder's content though.

Hope this clarifies things a bit.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!