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Storage space
1071 Topics
Trying to upload a file and it's taking up space even though I set my preferences to "online-only"
Dropbox Plan Plus Device Apple M1 pro Operating System/Browser (if using the web) Sequoia 15.7.3 Dropbox App Version (if using the app) 244.4.6580 Question or Issue I have set my preferences within dropbox to "Online only" for file location moving forward. Im trying to upload a folder (about 800 gb in size) and it's saying I need to clear up local storage still on my MacBook. Which means dropbox is still trying to default to Offline access for files even tho I changed the settings to Online only.29Views0likes1Comment
Dropbox is trying to download my offline files and I can't move my Dropbox folder to another drive.
Device (Dell PC) Operating System/Browser (if using the web) (Windows 11) Question or Issue I have been trying to change the location of my Dropbox folder using the Change location tab in the preferences......sync part of my app, from am almost full C: drive to my virtually empty D: drive. The process begins, and although all of my files are stored offline, the program begins to download them, and ultimately the process stops since my original C: Dropbox folder is out of storage. Is there a fix for this problem? Thanks94Views0likes6Comments
Confusion about Dropbox folder and CloudStorage Folder (MacOS)
I'm using Dropbox on a MBP (26.2) and have started having hard drive space issues. In trying to troubleshoot I come across the CloudStorage folder in the Library folder which appears to be occupying almost the same amount of space as my Dropbox folder which is currently in my User Folder. How does the CloudStorage folder function? It appears to be a mirror of the Dropbox folder, but I'm confused as to why it's occupying so much hard drive space. It almost appears as though the Dropbox files on my computer as opposed to being in the cloud are being stored twice. Thanks for your help.277Views0likes15Comments
Trying to delete files, not working. I refuse to just buy more storage space.
I am trying to make space in my dropbox on my HP computer, since I am getting a warning about starting to delete files unless I buy more storage space. I absolutely do not want to buy more space! It is a good time to delete some unnecessary files. So now I am permanently deleting all my deleted files, one by one. At some point it does not allow me to delete any more of them. I get no message to explain why, it just does not function. I am pretty sure it just tries to force me to buy more space. Any thoughts on this? Or, do you guys know of any other cloud services that actually allow you to manage your own data?188Views0likes14Comments
Two Dropbox folders on Mac, both syncing and filling disk
I am using Dropbox 244.3.6525 on macOS Tahoe 26.3. My Dropbox folder is in Users/Username/Dropbox, and this is what is set in the Dropbox sync preferences. However, it seems that an application looking for something using the path ~/Library/CloudStorage/Dropbox has created another Dropbox folder there, which is now syncing in addition to my other Dropbox folder, filling up my disk. I can't tell it to stop, as Dropbox app still considers Users/Username/Dropbox to be the Dropbox folder, so only there can I set things to "online only". Meanwhile ~/Library/CloudStorage/Dropbox is filling up and I can't stop it. I found other references to multiple Dropbox folders on the forum, but they all seemed to have just one of them syncing. I have both syncing and can only stop one of them. What should I do?109Views0likes5Comments
Syncing stopped because storage limit exceeded. Can it be re-activated by deleting files?
As stated in the title, I tried to delete lots of files. (1) How to find the total space I have presently occupied? (2) Once synchronization has been stopped because of the above stated reason, through the action of deleting file to satisfy the storage limit requirement, will re-activation of the synchronization be automatic or by manual application or never possible unless via subscription plan.Solved1.2KViews0likes3Comments
There are invisible files taking up my Dropbox space and I can't delete them.
Dropbox Plan I pay for 3 TB A large UpdraftPlus backup was uploaded to my Dropbox. The files appeared briefly in Recent, but the actual folder has never been visible in All files. Search does not find the folder either. I deleted the backup from UpdraftPlus, but Dropbox still says I am massively over my storage limit. My visible files did not explain the storage usage, so I believe hidden UpdraftPlus/app-folder files are still present. And now they are no longer visible in Recent files. How do I find and permanently delete these files?86Views0likes7CommentsI deleted some files, but they still appear on my Dropbox account online.
Operating System/Browser (if using the web) (Windows 11) Dropbox App Version (if using the app) 244.4.6580 Question or Issue Using basic plan and got he prompt to remove files. I deleted the folder that was share to public and the files are still there. There is no back up. Under shared those files are not listed there. Under shared links , visited links, the link to main online page is there.64Views0likes5Comments
