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Storage space
2034 TopicsMy account stopped syncing, but it seems I'm using 187GB out of the 2GB.
Hi, why is do I keep getting emails/notifications that I'm out of space and Dropbox has stopped syncing and I Must upgrade when I clearly am not out of space? (Using 187.32 GB of 2 GB space on the basic plan). Shouldn't it still be syncing?20Views0likes1CommentMy quota was suddenly reduced by ~3GB
Hi, I have basically the same issue as described in this thread (https://www.dropboxforum.com/discussions/101001015/dropbox-storage-reduced-from-17-gb/812627) with just different numbers. For years I've had just over 8GB of storage space, and I've stayed below that. On the referrals page, it says I've earned 3.25 GB from "other ways", but I recently got an event saying that my storage space was reduced to 5.25GB, and I'm now over the limit. I'm wondering why my quota was suddenly reduced by 3GB and how I can get that back. I've had this account for over 10 years with this same storage limit, and I want to know why it was suddenly reduced without warning. Thanks! --- Events page: Referrals page: Plan Page:Solved37Views0likes6CommentsMy account is not displaying the correct size of my folders
When I let display the folder size, sizes are displayed with a ">" (greater as) sign in front. This is no useful information. For example, the first folder is displayed with "> 599,02 MB", but in reality it is 1,74 GB! Searching folders for missing space gets difficult.Solved110Views0likes9CommentsHow can I see how my space is being used?
The question is quite clear: the user would like to get more information on how the space is being used. A tool like WinDirStat would help tremendously... Or some overview of all the big folders, and big files. Could you tell us how to get that?68Views0likes4CommentsAll my referrals get marked as ineligible
Today I referred Dropbox to three friends and all of my referrals were marked as ineligible. The first two were co-workers on the same network, but they had never used dropbox before, nor had they ever had the dropbox app installed on their computers before. I can only assume they were marked ineligible because of being on the same network. The third makes no sense to me. It was a friend who never had a dropbox account, or dropbox on their computer and they are on an entirely different network in a different business down the street. My hope is that Dropbox can look into this for me and rectify the situation.18Views0likes1CommentWhat will happen to my files if I downgrade and go over my quota?
I upgraded to plus plan with 2000 GB of storage. I utilized the whole space with large number of stuffs. Now if I cancel my subscription, what will happen to those files? Will they be available forever? Or I get limited time?42Views0likes2CommentsA new referral has been marked ineligible, even though my friend has a brand new computer.
Hello all, A friend of mine has purchased a new computer. I recommended them to install Dropbox and invited them to use my referral link. The link was sent to an email which was new and never had Dropbox attached to it. The computer was also purchased a few days ago. I do know that a friend has had Dropbox installed on their old computer which was used by another family member. This had a different email linked to it as the Dropbox was used by another family member. To conclude, I did refer a NEW client. They have not used Dropbox before, but used a computer that had Dropbox installed on it. Now they have their own computer, would like to have their own Dropbox and this is considered to be ineligible by Dropbox. The new computer is not linked to the other computer. What is the problem?43Views0likes3CommentsProblem of merging in reinstall
Hi. Why on earth this problem is not solved already? Las time I had a new laptop 5 years ago I had same problem. Cannot merge old folder, always Dropbox renames old folder Dropbox(old) and starts to sync from cloud into fresh one? And yet again it sync's 3 days on a row (I have close to 2Tb, yes I like to have it, yes I pay extra for it, yes I have good ISP bandwidth) And yet again I have to wait 3 days to get it sync'ed because I chose to pay extra. 5 yrs ago, brand new laptop, and problem is still the same: advanced /Browse For Folder (Who in the right mind holds it in C drive?! Why only so?! C:\Users\YourName\Dropbox Hell no for that, I have 2Tb data in Dropbox, I need some for my programs too!!! I choose D:\ and OK /"Merge with existing Dropbox folder?" Yes please, than you very much! Hit Merge /and your problem starts error for that "There's already a folder or file named Dropbox." dah?! Of course it is, is it not The Merge?! error leads yet back again or you give up and suck with new folder on D:\ Dorkbox 3 days "Choose another location" so it cannot merge - why not? give me feedback, no? "Rename" and start waiting for with your money 3 days before you can work again with Dorkbox!!! Seriously, Dropbox, this is The user satisfactory problem. To wait more when you pay more to you? Have you worked with that solution? Somebody will leave your Dorkbox for good and will not let You know about it, for OneDrive.18Views0likes2Comments