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KimNMike's avatar
KimNMike
New member | Level 2
1 month ago

Dropbox says I have 7.9GB of backup files, but I don’t know how to find them and delete them.

Dropbox plan
free
Device
iPad, iPhone, MacBook Pro
Question or Issue
The free plan gives me 2gb of storage. Dropbox says I am using almost 8gb, and that almost all of it is in backups. I’m not aware of using any backup features. And I can’t find the backup files.

How can I delete all the backup files so I can use my account again?

Dropbox Backup
Storage space

2 Replies

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    Hi KimNMike! Thanks for posting here.

    You can check out this page; it should include all of your backups. 

    To delete them, you can follow these steps.

    Let me know, if that helps.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    Hey KimNMike!

    Just popping in to see if you've had a chance to look at our last message. Still need help? We're all ears! If the issue is sorted, let us know what worked out for you.

About Storage Space

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