Want to know more about Dash? Check out how Amy uses Dropbox and Dash to make her day easier here!
Dropbox erroneously tells me I'm running out of space
I have a free Dropbox account and I received an email saying: Notice: Your files are about to stop syncing There's limited space available in your Dropbox. Even adding just one more file might stop your account from syncing and being able to access them when you need to. and when I log into my account I also get the popup message: Welcome back, [name] We noticed that your subscription has ended. Resubscribe now to not miss out on advanced productivity features and 2000 GB or more of space. This is because I have around 3GB worth of files in my account and the standard free account has 2GB storage only. The trouble is my account is free but actually has 6GB of storage (2GB standard plus 4GB promotional for life as a reward for early actions I've taken when Dropbox was launched). So I believe this is a mistake triggered by some automatic algorithm that is not recognising my entitlement to more space. In fact, when I log in, my account shows 6GB as a maximum threshold for my storage. I tried contacting support, but there is no human chat available on the free plan. I believe this needs to be resolved because I am entitled to those free 6GB. How could I resolve this?
Set up new computer and now I have tons of "selective sync conflict" folders and my account is full
Hi all... I just migrated to a new computer. I thought Dropbox would know what to do, but now there are tons of "selective sync conflict" folders and my dropbox is suddenly full?! Now that this is happening, how to get out of this situation without it becoming a horrible mess (if it isn't already?). I really wish Dropbox would have some kind of protocol / warning that goes into effect when it notices it's installed on a new computer, this is nuts! Very appreciative of any help!!
I had a hard time downloading large amounts of data from a link that was shared with me.
Recently i had to download large amounts of data from a public shared link to my desktop and hence i was wrapped around by chain of problems and had to refer to numerous forums to solve a basic issue. 1. Dropbox wont allow a user a download GB's of data in one go from a public link which is understandable. I subscribed to a premium tier of Dropbox to copy data from the public link to my Dropbox account Upon giving the command to copy roughly 80Gb of data, Dropbox DID NOT SHOW THE STATUS of file transfer. How many GB's were to be transferred ? , how much it would take ?, transfer speed etc. IS IT EVEN COPYING ?NOTHING. The only confirmation i get is upon completion of the transfer after an unknown amount of and Dropbox opens a new tab showing my account. I HAD TO MANUALLY TRANSFER dozens of sub folders individually in order to visually confirm the file transfer. Dropbox loves to keep the user in the dark while transferring/syncing data. My transfer could take an hour, two maybe a day. I would have no way of knowing. 2. WHY does Dropbox have to create a COPY of the data that is ALREADY MADE OFFLINE, if I have to copy data to an external drive ?. Makes no sense Only solution was to MOVE the Dropbox folder from PC to an relatively empty drive that could afford to duplicate my 100GB data or directly to an external drive. AGAIN, i have no clue about the rate of transfer, status of transfer etc. Using Dropbox is EXTREMELY IMPRACTICAL if your work entails dealing with swaths of data. Given that Dropbox has subscription tiers of 2TB and 3TB, i would assume they have a practical approach of dealing with **bleep**ing 3TBs of data. Dropbox should lower its services to deal with a few hundred GBs at the max if it cant provide reasonable measures for users to manage their data.
Dropbox iOS app is consuming more space than expected.
I have the free 2GB version and have 1GB stored on my Dropbox. But on my Iphone settings it shows that Dropbox uses more than 7GB. Even if my Dropbox is empty. I‘ve tried deleting the cache and I have no offline file. On the account settings in Dropbox it shows that Dropbox only uses around 700MB. When I delete the App and install it again it only uses around 250MB. Thank you for taking your time to read this and perhaps helping me out.
"Your Dropbox is full" error when uploading files to a shared folder
Hi. I met someone at a concert and recorded a video of him interacting with the singer, and would like to send the video file to him. He gave me a Dropbox link to upload the video, but when doing so using the Dropbox Android app, I get a notification of "Upload stopped. Your Dropbox is full." Is this referring to MINE or HIS Dropbox being full? I have a free Dropbox Basic account with 2GB of storage. The video file is 2.33GB. I read that uploading files to someone else's Dropbox uses my own, I think, but I don't know if that applies in this situation. Thanks!How do I get the extra 500 MB for a referral?
I went to my son in law's house and he helped me set up this new computer and told me that if I used his link to download the app I would get an extra 500MB of space, but it isn't showing up. He said it would probably just take a while but nothing happened. I don't really want to bother him more if I don't need to. Is there something that I need to do? Thanks.
