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How can I upload files to a paid account without upgrading myself?
My family member and I are trying to share a Dropbox folder for caregiving. The family member has a paid account, and I have a free account. Is there no way for me to upload files to our shared folders without upgrading my account to paid? Anytime I try to upload a file, I get an error message telling me that have surpassed my 2 GB storage limit with my free account.
Files aren't set online-only automatically when copying files from an external NAS to my Mac.
Device MacBook Pro Operating System/Browser (if using the web) OS26.2 Dropbox App Version (if using the app) 240.4.8493 Syncing Status Syncing, but it shouldn't? Question or Issue Default syncing preference is set to online-only, because I want to save the files off of my MacBook, to save space. But everything I copy files from a external NAS to the Dropbox, it takes up space on my MacBook, hundreds of GB's... If this setting is offered, and turned to online-only (it literally says: You set this to online-only so new files will not take up space on your harddrive) then why is is still using all the space on my MacBook?I need to add more space to my personal Dropbox account, without upgrading to a team.
I have the largest account available to an individual and have added the one time storage to my account. I have a large family and have a lot of photos and videos that I want to store. However, I'm almost out of space (nearly 4TB) and need more. When I tried to upgrade, my only option for more storage than 4TB is to upgrade to a business account for three users at an increase of an additional $225/year. My first TB of increase was $60 and it hardly seems right to force me to delete my files or upgrade for 80% increase in price. Thank you.
Integrated Video Publishing & Distribution Platform
Dropbox already holds our video files. Dropbox Replay already lets us collaborate on them. The missing piece? A clean, professional way to publish and distribute them. The Vision Imagine approving a final cut in Replay and publishing it directly to a branded, ad-free video player—hosted right from your existing Dropbox storage. No re-uploading. No third-party platforms eating into your budget. Just seamless delivery. Core Features Ad-Free Branded Player Custom player controls, your colors, your logo. Professional presentation without the clutter of platform ads or recommended videos pulling viewers away. Native Replay Integration Approve a video in Replay → publish with one click. The workflow stays inside Dropbox from raw footage to final delivery. Social Distribution Bridge Push to YouTube, Instagram, Vimeo, LinkedIn, and others from a single dashboard. Stop downloading, reformatting, and manually uploading to five different platforms. Unified Analytics View counts, engagement, and performance metrics across all platforms in one place. No more hopping between native analytics tools. Bandwidth-Based Pricing This is key. We're already paying for storage. Charging again for the same bytes doesn't make sense. Price tiers based on monthly bandwidth or views would be far more logical and competitive. Why This Makes Sense for Dropbox You've built the storage. You've built the collaboration layer with Replay. Video hosting is the natural third pillar — and it keeps users inside the Dropbox ecosystem rather than pushing them to Vimeo, Wistia, or others. For creators, agencies, and businesses already using Dropbox for video workflows, this would be a compelling reason to consolidate even further. Submitted by a Dropbox user who's tired of paying for storage twice.
I can't move my Dropbox files to an external drive
2025 Macbook air m4 Dropbox v240.4.8493 I have 2tb in dropbox and I want it all on an external drive and Dropbox has no way to do this. I tried logging out and changing the storage location - that doesnt work. Every time I switch it and log in dropbox closes because of an error and when I reopen it hasn't switched; the folder remains in "Library." I read that this is mac making things hard for dropbox, so I gave up and tried to work with dropbox's normal functionality. But because I can't sync it all to my 512gb internal drive, I decided to sync individual folders at a time then copy to my external drive. I selected "store offline" in preferences under "choose how you store files." I then chose several folders to sync and left it overnight. It said everything was synced in the morning. I went to those folders in finder and they were still online-only. I right clicked on the folders and selected "make available offline". Dropbox reported that they were synced. The folders have green checks next to them, but NONE OF THE FILES INSIDE ARE SYNCED. Dropbox, this is insane. You need a tool to liberate data. I'm 100% going to lose files over this. I've used dropbox since 2008 and I can't understand how you've managed to make this a worse, unusable experience.
I've deleted content from my Dropbox account, but I still can't share/sync new files.
Basic Dropbox Plan I can’t sync my files on any device, neither mine nor those of my collaborators. I had run out of storage 5 months ago, and I deleted things. Now I have more than 1GB of free space, but nothing is syncing yet and nothing seems to be able to force the syncing. I don’t want to upgrade my plan; since I’ve freed up space, I want it to work exactly as before. It hasn’t been updating for four months. How can I solve?
