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azeomartin's avatar
azeomartin
New member | Level 2
3 hours ago

Unable to set files to "available offline" on Windows

Hi, can't get the files to be stored locally. 

This is how it looks in file explorer:

 

This is the settings in the app:

This is the properties of the Dropbox-folder:

 

1 Reply

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 hours ago

    Hey azeomartin, thanks for posting and welcome to our Community!

    If I understand correctly from your info and screenshots, the issue is that your Dropbox right-click options, along with the option to make your files available offline, are missing, is that right?

    Can you please hover over the Dropbox icon in your system tray and let me know the sync status and version of the Dropbox app?

    When did this issue start?

    And have you restarted the Dropbox app or your computer, to see if it helps?

    Let me know and we'll go from there. 

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