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Dropbox is trying to download my offline files and I can't move my Dropbox folder to another drive.
Device
(Dell PC)
Operating System/Browser (if using the web)
(Windows 11)
Question or Issue
I have been trying to change the location of my Dropbox folder using the Change location tab in the preferences......sync part of my app, from am almost full C: drive to my virtually empty D: drive. The process begins, and although all of my files are stored offline, the program begins to download them, and ultimately the process stops since my original C: Dropbox folder is out of storage. Is there a fix for this problem? Thanks
2 Replies
- Nancy
Dropbox Community Moderator
Hi ArnieF! Thanks for posting here today.
In order to successfully move your Dropbox folder from one drive to another, you’ll need some free hard drive space indeed.
Can you clarify what you mean though when saying that the Dropbox app tries to download your files, even though they’re already available offline?
You can also send me a screenshot of your local Dropbox folder, so that I can double check the current syncing status of your files there and see what may be happening.
Keep me posted.
Hi Nancy,
Thanks for the reply. I was not clear in my description. All of my files are stored "online only", and all have the cloud symbol associated with them. My C: Drive only has 24g free (of 219g), and my Dropbox files use 338g of my 2TB Dropbox storage. What I would like to know is if I can somehow move the file location to my D: drive that has 800G free so I do not have space issues on my C: drive, which houses my OS, etc. when I either add files or want to view them on my PC.
ArnieF
