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ArnieF's avatar
ArnieF
New member | Level 2
3 hours ago

Dropbox is trying to download my offline files and I can't move my Dropbox folder to another drive.

Device (Dell PC) Operating System/Browser (if using the web) (Windows 11)   Question or Issue I have been trying to change the location of my Dropbox folder using the Change locati...
desktop
Folders
Storage space
sync
windows
ArnieF's avatar
ArnieF
New member | Level 2
2 hours ago

Hi Nancy,

Thanks for the reply. I was not clear in my description. All of my files are stored "online only", and all have the cloud symbol associated with them. My C: Drive only has 24g free (of 219g), and my Dropbox  files use 338g of my 2TB Dropbox storage. What I would like to know is if I can somehow move the file location to my D: drive that has 800G free so I do not have space issues on my C: drive, which houses my OS, etc. when I either add files or want to view them on my PC.

ArnieF

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    51 minutes ago

    Thanks for clarifying that, Arnie! Can you also let me know if the current syncing status of your Dropbox app is up to date? 

    If it is, and you follow these steps, does it try to make everything available offline again before attempting to move the Dropbox folder? 

    In case it does, please send me some screenshots of what you see and I'll have a look.

    Generally, you should be able to transfer the Dropbox folder from one drive to another, but since the storage space of the current drive seems to be blocking the process here, we’ll need to check that first.

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