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Storage space
1764 TopicsHow to get more Dropbox storage space for free
Hello everyone! I wanted to show you exactly what happens and what steps you'll need to follow in order to get more free space in your Dropbox. From your Account Settings page you see all your current space and all the space you've earned. To begin earning more free space, you can visit the Dropbox Get more space page here. From this page you can invite your friends to join Dropbox by emailing them, sending them a direct link to join or sharing your invitation on Facebook. You can earn up to 16 GB ! ------------------ Finally, can check the space you've earned by going to this page and you'll have a detailed list of all the actions you've taken and how much free space you've earned! If you have any trouble with this process or feedback and ideas about this, feel free to leave your comments below and I'll get back to you or reach us on @DropboxSupport on Twitter and our team will be happy to note your feedback and assist you! Have a great day all!Solved148KViews18likes58Comments
Can I delete photos from my phone after uploading them without deleting them from Dropbox too?
Here's the essence of the problem: I have DropBox Pro installed on an iPhone 5s, iPad Air, MacBook Pro and Windows desktop computer. I do NOT want to clog up my iPhone, iPad and MacBook with files from DropBox. I want to simply upload and then delete them from the mobile devices. I'd like to use automatic Camera Upload but when I delete the photos from my iPhone or iPad I do NOT want them deleted from DropBox...as has happened on numerous occasions (most recently when I exchanged a broken iPhone for a new one and then tried to copy content from one to the other and subsequently delete unwanted photos...on the iPhone, not "unwanted" from my DropBox space). So how do I do a one way sync? Keep in mind that after photos appear in the Camera Upload folder, I MOVE them to a different desired location...and when they're deleted from my iPhone, they are still deleted from the new location!Solved132KViews9likes45Comments
No additional space on Business Advanced
Dear community, I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before the 7 days, then again (after waiting 7 days) that there is a problem which however is not written by Nowhere. We're really worried about that because they don't give us any timelines and the fact that the problem doesn't exist on the dropbox status page and that nobody else talks about it seems a bit suspicious. I don't like writing these posts but we are really worried don't you think? Are any of you having similar problems? do they only have it with us?124KViews14likes615Comments
"Your dropbox is full" but it isn't
On Mac air with newest OS. I uninstalled the app, checked the hard drive, restarted the computer, barked at the moon, clapped twice and prayed to allah. The problem remains. I refuse to pay to upgrade. I cannot sync additional files.Solved121KViews10likes51Comments
Dropbox removing external disk support for Mac users
In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability. https://talk.tidbits.com/t/dropbox-drops-support-for-storing-files-on-an-external-drive-and-onedrive-retains-it/20797/16 https://help.dropbox.com/installs/macos-support-for-expected-changes Just confirmed this with DB support (see below). Gutted - been with Dropbox for years and our entire video team flow is based around it 😕 >Hi there, I read today that you are scrapping the ability to store the Dropbox folder on external disks, on OSX. I'd like to ask more about this please. > Hello Jon, and thank you for contacting Dropbox Support. My name is Joseph, and I will be more than happy to look into your request, right away. That is correct Jon, as part of the Dropbox for macOS update, the Dropbox folder must be located in ~/Library/CloudStorage. >This is a showstopper for us, and will mean we have to move to another service. We have a large distributed team using DB for video work, no way it'll fit within internal drives. Is there a workaround? > I totally understand and I apologize for the inconvenience. Unfortunately, there is no workaround on this as changing the location of your Dropbox folder is no longer supported by macOS. >This change doesn't seem to have hit us yet - we're running a variety of machines inc Ventura What will trigger its enforcement? Can we stay on an earlier OS or Dropbox version? >The updates happening automatically every time the Dropbox app is restarting, for example if your device never restarts it should maintain the older version but we can't guarantee full functionality on older versions of the application. >So what will happen - if we have a Dropbox folder on an 8TB drive and a tiny internal drive - will it try to clone stuff across and eat up the space? What's the mechanism? >That's right, it will try to move the content on your internal drive until it has no space and gives you an error. >Is Smartsync still supported? I.e. will it move stuff to being online only if it won't fit? >It is, however it is now known as online-only.Solved114KViews25likes697Comments
Dropbox full because of shared folder
Hi, i have a dropbox account and the free space that i have is full because of the files inside the shared folder that i have with some friends. Is there a way to avoid that the shared folder that uses the free space of my account without cancelling those folder? Because i have no more space and i haven't uploaded any files Excuse me for my english but i found problem on trying to traduce this message from my languageSolved110KViews8likes132CommentsMove Dropbox folder to removable drive?
I have an Intel Compute Stick with very little storage on the device itself. I tried to move my Dropbox folder to a microSD card installed in my Intel Compute Stick but I got an error message from Dropbox because the microSD card is removable. Is there any way of overriding this, so that I can put my Dropbox folder on my microSD card?Solved91KViews4likes75Comments
