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Forum Discussion
mettaworldwill
9 months agoHelpful | Level 6
Saving image to Dropbox in iOS saves as URL
On iOS, when I save an image from Safari to the Dropbox app, before saving, the file name shows as a url file (and saves as a URL). I suspect today’s update causes this, because I was able to do this...
mettaworldwill
9 months agoHelpful | Level 6
Hi Jay, thank you for replying. It also happens in Chrome. However I can save an image as a jpeg within the Gmail app.
Hannah
Dropbox Community Moderator
8 months agoHey mettaworldwill, I just tested this on my Dropbox app, version 420.2.2 and the file was saved as a .PNG file.
Which Dropbox version are you using?
You can see that by opening the app, tapping on "account" and then on the gear icon at the top right corner.
- Mark8 months ago
Super User II
Ive just updated to 421.1.2 and issue still exists.
- mettaworldwill8 months agoHelpful | Level 6
420.2.2
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