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Keke3's avatar
Keke3
Explorer | Level 4
7 years ago
Solved

Sharing a File With Someone Who Doesn't Have Dropbox Installed

I'd like to send a link to share a file with a customer without requiring them to login to Dropbox. Is that possible?

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  • Lusil's avatar
    Lusil
    7 years ago
    Hey Keke3!
     
    To invite multiple users to a folder or file, you’ll have to enter their email addresses separately. 
     
    If they are getting prompted to sign it, could it be that you’re sending them a shared folder instead of sending them a shared link to the folder?
     
    As Rich also mentions, you can find more info about what a shared link is and how to create it here. 
     
    Let us know of any updates! :grinning:

29 Replies

  • Keke3's avatar
    Keke3
    Explorer | Level 4
    7 years ago

    I sent a link but it is asking them to log into Dropbox. I believe it has to do with my folder arrangement. Do you need to invite each person to the folder? 

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago
    Hey Keke3!
     
    To invite multiple users to a folder or file, you’ll have to enter their email addresses separately. 
     
    If they are getting prompted to sign it, could it be that you’re sending them a shared folder instead of sending them a shared link to the folder?
     
    As Rich also mentions, you can find more info about what a shared link is and how to create it here. 
     
    Let us know of any updates! :grinning:
  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago

    No problem, Keke3. :wink: Let us know if you have any other questions and, in the mean time, have a wonderful day ahead!

  • lola8's avatar
    lola8
    Explorer | Level 3
    5 years ago

    I am trying to figure this out as well.  How does one send a link or share a folder with someone who does not have dropbox?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    Have you tried any of the ways mentioned in this discussion lola8? 

    Specifically, shared links would be the way to go in your case. 
  • Jtavernor's avatar
    Jtavernor
    New member | Level 2
    3 years ago
    When I have shared a folder, does my family member need to create a personal account with Dropbox in order to view my shared folder. Can someone explain to me how my family are able to view? Thanks for your help
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    Jtavernor wrote:
    When I have shared a folder, does my family member need to create a personal account with Dropbox in order to view my shared folder. Can someone explain to me how my family are able to view? Thanks for your help

    If they only need to be able to view, you'll want to use a shared link with view-only access. If you actually invite them to  a shared folder or send a shared link with edit access, they'll need their own Dropbox account with enough storage to hold the folder.

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