Forum Discussion

saguilar2012's avatar
saguilar2012
Explorer | Level 3
7 years ago
Solved

Some of my files inside my Dropbox folder show up as zero bytes. Why is that?

When I save file, the file will appear in my DropBox, but when I open it the file is completely blank or only kept an older version of the document. I realized some of these "saved" items are being s...
restore
  • Jay's avatar
    Jay
    7 years ago
    If it is still syncing, then it means that it isn’t up to date yet.
     
    I’d recommend waiting until all your files have finished syncing before attempting to open those files.
     
    If it doesn’t stop syncing, try an advanced reinstall of the app to see if this resolves the issue.
MikeHorn's avatar
MikeHorn
Helpful | Level 6
4 years ago

I tried a complete uninstall/reinstall and have the same problem. I see the normal files in the browser but in Finder, a bunch say "Zero Bytes." It's not all of the files either. I'm using an M1 MacBook Air. I installed the Silicon Mac file. 

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