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Kimberly4's avatar
Kimberly4
New member | Level 2
7 years ago
Solved

transferring folder ownership

Is there a way to transfer ownership of files after the owner has left the group if you don't have access to the original owner's email or log-in info? 

  • I do. They actually have not even left yet but they keep ignoring my requests to transfer ownership. I am trying to anticipate the challanges we will run into if she never responds and just leaves (which looks to be the direction we're heading). 

4 Replies

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    7 years ago

    No. The owner of a folder needs to transfer ownership before they leave the folder. You'll need to create a new share, copy or move the files into it and re-invite anyone that needs access.

  • Kimberly4's avatar
    Kimberly4
    New member | Level 2
    7 years ago

    Thanks, Rich. Do we lose anything if they don't transfer ownership? 

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    7 years ago

    You don't lose what you already have, but you also don't gain anything. You can't change share permissions, and if the folder was previously set to not allow editors the ability to invite new members, you're stuck with what you have.

    You said you don't have access to their account. Do you still have access to the person? After re-reading the help article on this, you might try to contact them and see if they can add the folder back to their account. If they can, they can transfer ownership then leave it again.

  • Kimberly4's avatar
    Kimberly4
    New member | Level 2
    7 years ago

    I do. They actually have not even left yet but they keep ignoring my requests to transfer ownership. I am trying to anticipate the challanges we will run into if she never responds and just leaves (which looks to be the direction we're heading). 

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