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JamesBPick's avatar
JamesBPick
New member | Level 2
2 years ago
Solved

What is this red dot on files sent to my Dropbox account?

I have a little red dot on files newly sent to my Dropbox.   How do I prevent the little red dots?  
sync
  • Jay's avatar
    Jay
    2 years ago

    Hi tigerbody, it looks like you're using the older version of the Dropbox desktop app on Mac OS, as you're seeing these sync icons. 

     

    The red icon means that those files aren't syncing to your account for some reason. Do you have enough quota on your account?

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi JamesBPick, thanks for bringing this to our attention.

 

Could you attach a screenshot showing what you're describing?

 

Are you using Windows or Mac OS, and which version are you running?

 

Any other info or details would be helpful!

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