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JamesBPick's avatar
JamesBPick
New member | Level 2
2 years ago
Solved

What is this red dot on files sent to my Dropbox account?

I have a little red dot on files newly sent to my Dropbox.   How do I prevent the little red dots?  
sync
  • Jay's avatar
    Jay
    2 years ago

    Hi tigerbody, it looks like you're using the older version of the Dropbox desktop app on Mac OS, as you're seeing these sync icons. 

     

    The red icon means that those files aren't syncing to your account for some reason. Do you have enough quota on your account?

tigerbody's avatar
tigerbody
Helpful | Level 5
2 years ago

I also have this question :

 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi tigerbody, it looks like you're using the older version of the Dropbox desktop app on Mac OS, as you're seeing these sync icons. 

     

    The red icon means that those files aren't syncing to your account for some reason. Do you have enough quota on your account?

    • tigerbody's avatar
      tigerbody
      Helpful | Level 5
      2 years ago

       

      As far as I know I had downloaded and installed this macOS App only a few months ago.

      I will check the version number:

      version: 209.4.3661

      is what I have installed.

       

      and NOPE! I do not have enuf quota on my account.

      The whole point is that I am sending this to someone else's account who has enuf storage

      included in what they pay your for each month.

       

      Please help!!!!!

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