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JamesBPick's avatar
JamesBPick
New member | Level 2
2 years ago
Solved

What is this red dot on files sent to my Dropbox account?

I have a little red dot on files newly sent to my Dropbox.   How do I prevent the little red dots?  
sync
  • Jay's avatar
    Jay
    2 years ago

    Hi tigerbody, it looks like you're using the older version of the Dropbox desktop app on Mac OS, as you're seeing these sync icons. 

     

    The red icon means that those files aren't syncing to your account for some reason. Do you have enough quota on your account?

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

In that case, if you're trying to use a shared folder, then as you've noticed, it takes up quota on all accounts, so you'll need to try other methods in order to send files to them.

  • tigerbody's avatar
    tigerbody
    Helpful | Level 5
    2 years ago

    I really wish that was clear from the get go - now I have wasted 3 hours of my time doing this rather than working for the client.

    I have lost all this money from time.

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