Forum Discussion

Keith R.'s avatar
Keith R.
Explorer | Level 3
11 months ago

Why doesn't online-only work normally on my account?

This has been an ongoing issue. The DB tech support rep I talked to was utterly useless and keep telling me to use selective sync instead, which not only doesn't solve my problem (I WANT the file to ...
sync
Keith R.'s avatar
Keith R.
Explorer | Level 3
11 months ago

I am using the latest app version on Win 11. This happens on two Win 11 computers that run dropbox. The setting is set from within the app, not at the folder level.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Could you attach a screenshot showing the desktop app settings? 

Are you able to manually mark the file or folder as online-only?

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