Forum Discussion

BelleCBelle's avatar
BelleCBelle
Helpful | Level 5
4 years ago
Solved

How do I stop auto renew? I have an individual account

Help! The only information I can find regarding stopping auto-renewal relates to business accounts. I am using iCloud backup and no longer need Dropbox any longer, but will keep it until the auto-renewal date (I have the annual plan). Then I'll close out my Dropbox account. I have the 2T storage account. Thanks much!

  • Mark's avatar
    Mark
    4 years ago

    It'll stop payments now but you'll keep benefits of it until the time of renewal. So you'll stay upgraded till Jan

    • BelleCBelle's avatar
      BelleCBelle
      Helpful | Level 5
      The link to downgrade-will my account be changed to the “free” account now, or when I renew in January? Thanks
      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II

        It'll stop payments now but you'll keep benefits of it until the time of renewal. So you'll stay upgraded till Jan

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