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Forum Discussion

BelleCBelle's avatar
BelleCBelle
Helpful | Level 5
4 years ago

How do I stop auto renew? I have an individual account

Help! The only information I can find regarding stopping auto-renewal relates to business accounts. I am using iCloud backup and no longer need Dropbox any longer, but will keep it until the auto-renewal date (I have the annual plan). Then I'll close out my Dropbox account. I have the 2T storage account. Thanks much!

Storage space
  • Mark's avatar
    Mark
    4 years ago

    It'll stop payments now but you'll keep benefits of it until the time of renewal. So you'll stay upgraded till Jan

    • BelleCBelle's avatar
      BelleCBelle
      Helpful | Level 5
      4 years ago
      The link to downgrade-will my account be changed to the “free” account now, or when I renew in January? Thanks
      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        4 years ago

        It'll stop payments now but you'll keep benefits of it until the time of renewal. So you'll stay upgraded till Jan

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