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kimbo990's avatar
kimbo990
Explorer | Level 4
2 years ago

Re: Online my account is full but on the desktop app it shows less space is used.

Hi - I am on the Free Account with 2G of storage space.  I am using 145M per the screenshot below.  However, my account is no longer syncing because Dropbox shows my space is full.  Primary culprit is "backup" per the 2nd screenshot.  How can I find and delete the backup files?  I appreciate any suggestions you may have.  Thanks in advance

 

 

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi there, kimbo990!

     

    You should be able to find and delete your backups on your backups page online here.

     

    I hope this helps!

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