Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

KimSB's avatar
KimSB
Explorer | Level 3
3 months ago

Referrals marked as 'Ineligible' when the users accepted the invites to Dropbox

I’m writing regarding an issue with your referral system, which I’ve now encountered multiple times. I’ve been referring my coworkers to Dropbox through the referral program. The email addresse...
Neal's avatar
Neal
Icon for Community Manager rankCommunity Manager
3 months ago

Hi KimSB​,

I just wanted to chime in here and invite you to read our Storage Space FAQs, specifically the one listed under "Why did I not get my referral reward from Dropbox?"

I wanted to just share it in case you or anyone else on the Community finds it helpful.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!