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AleksandrMoskalev's avatar
AleksandrMoskalev
Explorer | Level 3
3 years ago
Solved

Space usage is incorrect

Привет всем!   Нужна помощь. В моем дропбоксе уже давно занято по факту 50 мб. Но в аккаунте написано, что занято 3.15 ГБ. Как восстановить справедливость?) --------------------- Hi all!   Help...
Quota
Storage space
  • Hannah's avatar
    Hannah
    3 years ago

    Привет, AleksandrMoskalev, спасибо, что присоединился к нашему сообществу!

     

    Возможно, вы когда-нибудь включали нашу функцию резервного копирования?

     

    Видите ли вы какие-либо резервные копии, занимающие ваше место здесь?

     

    Дайте мне знать, что вы найдете.

     

    ---------

     

    Hey AleksandrMoskalev, thanks for joining our Community!

     

    Did you perhaps enable our backup feature at any point?

     

    Do you see any backups taking up your space here?

     

    Let me know what you find.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Не проблема, мы можем изучить это подробнее, если хотите.

 

Можем ли мы отправить вам электронное письмо?

 

-------

 

Not  problem, we can look into this further, if you want.

 

Can we send you an email?

Semyon_SPB's avatar
Semyon_SPB
Explorer | Level 4
3 years ago

Hello! I have the same problem.

 

The folders and files on my hard drive in my Dropbox are about 9GB, but the app says my files are almost 20GB when I have 16.8GB in my account.

 

 



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